❓ Frequently Asked Questions
Q1: What is your minimum order quantity?
A: Our minimum order is one complete set.
Q2: Are you a manufacturer?
A: Yes, we are a professional manufacturer with our own specialized production facility.
Q3: What are your terms of payment?
A: 30% TT for deposit, and the balance is required before shipping.
Q4: How long is the delivery time?
A: Sample orders take 3-5 days; mass orders usually take 15-25 days depending on the quantity.
Q5: Is the installation of this solar system easy?
A: Yes, we provide detailed installation drawings and user manuals. Technical support via video call is also available.
Q6: Do you offer customization?
A: Yes, we can customize colors, logos, and system sizes to meet your specific requirements.