❓ Frequently Asked Questions
Q1: How can I identify the correct spare part for my truck?
A: Simply provide us with your engine nameplate or chassis number, and our system will identify the exact part number and specifications for you.
Q2: What quality levels do you offer?
A: We provide Original, OEM, and customized high-quality copies for brands like Weichai and Fast Gearbox.
Q3: What are your shipping options?
A: We offer FOB (Qingdao or any Chinese port), CIF, CIP, EXW, and door-to-door delivery directly to your warehouse.
Q4: How long does delivery usually take?
A: Fast-moving items are in stock and ready to ship. For bulk container orders, it typically takes 10 to 30 working days.
Q5: What payment methods do you accept?
A: We accept LC, TT, Western Union, and offer installment options for long-term reliable partners.
Q6: Do you provide support if there is a claim issue?
A: Yes, we have a professional after-sales team that responds within 24 hours and we accept all reasonable claims 100%.